Privacy policy

Last Updated: 2026-10-22

Kittiwake Displayware · Operated by River Aranga Rafe INC

Website: xicca.com · Email: support@xicca.com

Address: 1021 KITTIWAKE CV, OCEAN SPRINGS, MS 39564. This address is for business correspondence only. It is not a walk-in retail store and does not accept in-person visits.

1. Who we are and when this policy applies

In this policy, “we,” “us,” and “our” mean Kittiwake Displayware, operated by River Aranga Rafe INC. This policy explains how we handle personal information when you visit xicca.com, contact us, or place an order. Our store serves customers in the United States.

2. Information we collect

We collect contact and identity information, such as your name, email address, telephone number, and billing and shipping addresses. We also collect order information, including the items purchased, order value, purchase history, and return or refund requests, along with the content of your communications with customer service.

When you use the website, we collect device and usage information, such as IP address, browser type, device identifiers, pages viewed, referring website, and timestamps, through cookies and similar technologies.

Payments are handled by payment processors. We do not store full payment card numbers. We do not collect Social Security numbers, financial account login credentials, or precise location information. Please do not include such information in customer service messages.

3. Sources and uses of information

We receive information directly from you, automatically through your use of the website, and from service providers involved in operating the store.

We use it to process and deliver orders, handle returns and refunds, provide customer service, send order and shipping updates, prevent fraud, protect website security, and meet legal obligations. Marketing emails are sent only with your consent.

We do not currently use personal information for targeted advertising or advertising conversion measurement.

4. When we disclose information

We disclose information to Shopify, which provides our ecommerce platform, and to payment processors, shipping carriers, and service providers supporting store operations. When acting as our service providers, these businesses use the information on our behalf to provide services for our store.

We do not currently share personal information with advertising partners for cross-context behavioral advertising.

We do not sell personal information for money. We may disclose information when required by law or when necessary to protect rights and safety. Information may also be disclosed in connection with a merger, sale, or transfer of the business.

5. Cookies and related choices

Necessary cookies support the shopping cart, checkout, and website security. Preference cookies remember choices you make on the website. Analytics cookies help us understand visits and improve the website. We do not currently use advertising cookies for targeted advertising.

You can manage cookies through your browser settings. Disabling some cookies may affect website features. You can also limit device identifiers through your device settings.

Google's My Ad Center provides controls for personalized Google ads. The Network Advertising Initiative explains additional options for opting out of personalized advertising from participating providers. Google explains how it uses information from sites that use its services.

This policy explains our practices; reading it does not give consent to cookies or advertising. Where consent is required, it is handled separately through the site's consent controls.

6. Opting out of sale, sharing, and targeted advertising

Depending on your state of residence and the law that applies, you may have the right to opt out of the sale or sharing of personal information or its use for targeted advertising. Use Your Privacy Choices or email support@xicca.com to submit an opt-out request.

Where applicable, a Global Privacy Control (GPC) signal is treated as an opt-out request for the browser or device sending it. The choice applies to that browser or device; it does not automatically change settings on other browsers or devices.

7. U.S. state privacy rights and requests

Residents of California, Colorado, Connecticut, Virginia, Texas, Oregon, and other states may have rights under the laws that apply to them. These may include the right to know about and access personal information, correct inaccurate information, delete information collected from you, and opt out as described above. We will not discriminate against you for exercising applicable privacy rights.

For California residents, including where the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA) applies, Sections 2–5 describe the categories of information collected during the preceding 12 months, their sources, the purposes of collection and disclosure, and the categories of recipients.

To make a request, email support@xicca.com with the subject “Privacy Request.” We may verify your identity using order details or the email information we hold. An authorized agent may submit a request for you; we may ask for proof of authorization and any verification required by applicable law.

We respond to applicable access, correction, and deletion requests within 45 calendar days. If a permitted extension is needed, we will notify you. Opt-out requests are handled within the shorter period required by the law that applies to them. If we deny a request and you have a right to appeal, reply to our response with the subject “Privacy Appeal.”

8. Visitors from the European Economic Area and the United Kingdom

If European or U.K. data protection law applies to our processing of your information, our legal bases include performing a contract with you, legitimate interests in operating and securing the store, and complying with legal obligations. Where consent is required for a particular activity, we rely on that consent.

Subject to applicable law, you may request access, correction, deletion, restriction of processing, or a portable copy of your information, and may object to certain processing. You may also complain to your local data protection authority. Contact support@xicca.com to make a request.

9. Marketing email preferences

You can unsubscribe from marketing emails using the link in the email or by contacting support@xicca.com. Order confirmations, shipping updates, and other transaction-related messages are separate from marketing and may still be sent when needed for your order.

10. How long we keep information

We keep transaction records as needed for tax, accounting, and legal obligations. Other information is kept only as long as needed for the purposes described here. When it is no longer needed, we securely delete or anonymize it.

11. Security and maps

We use administrative, technical, and physical measures to help protect personal information. No method of transmission or storage can guarantee absolute security.

Maps on our contact sections load only when you choose to load them. Loading a map connects your browser to Google and shares browser or device information with Google. A notice is shown before the map loads.

12. Children

Our website is not directed to children under 16. We do not knowingly collect personal information from children under 13, or sell or share personal information of people we know are under 16. If you believe a child has provided personal information to us, contact support@xicca.com so we can review and delete it as appropriate.

13. Updates and contact

If we update this policy, we will post the revised version here and change the Last Updated date at the top. Questions about this policy may be sent to support@xicca.com. See our Terms of Service, Contact Us, and Your Privacy Choices for related information. Nothing in this policy limits rights that cannot be waived under applicable law.

This address is for business correspondence only. It is not a walk-in retail store and does not accept in-person visits.